Installation crews, service calls and warranty follow-ups pull your team away from selling. With MrBuilder, you submit the request and we do the rest: pricing, matching a vetted contractor, scheduling, on-site progress, completion proof and payment.
Your customer gets the MrBuilder consumer app (the same one homeowners use) and you get a partner account to track every request you've sent, from submitted to confirmed.
Installation, repairs, and ongoing care for the outdoor products you sell, specify, build with, or manage.
Connect your customers with installation and after-sales support, so your team can focus on products and sales.
Coordinate installation and technical support for outdoor systems within your projects.
Request and track repairs, maintenance, and service for the outdoor systems across your properties.
Keep outdoor guest areas ready to use with installation, repairs, and ongoing maintenance.
Each participating company receives a partner account. Add team members so sales and operations can both submit and follow requests.
For every pergola you sell: customer, address, product, dimensions, mounting and preferred dates: the same fields the consumer app collects, so contractors see one consistent job card.
When a customer calls about a motor, a panel or a leak, open a repair or service request instead of dispatching your own crew.
Every request shows its live status (submitted, quoted, contractor assigned, in progress, awaiting confirmation, completed) in a single list.
Close the sale as you do today. Nothing about your product, pricing or brand changes.
Log the installation in your partner account with the customer's details, the product and preferred dates.
MrBuilder prices the job, matches a vetted contractor, schedules the visit and handles on-site progress, proof photos and payment.
You follow status in the partner account; your customer follows the same job in the consumer app and confirms the finished work.
Your customer is invited into the consumer app, where the installation appears as a request they can follow: contractor assigned, on the way, in progress, awaiting confirmation. They confirm the finished work and rate the installer, and their pergola is registered under My pergolas for future service.
Every unit you sell needs an installer, and every installed unit eventually needs service. MrBuilder can be the installation and after-sales layer behind your product line, from a dealer network or direct to consumer.
Louver motors, smart controls, sensors and remotes are where most after-sales calls come from. MrBuilder's service types already include Programming & Smart Controls and Inspection & Diagnostics, and the Electronics Protection Plan covers exactly this equipment.
Screens, enclosures, lighting, heaters and shades sell better when installation is one tap away. The consumer app already captures enclosures and accessories per pergola, and Upgrades & Accessories is a service type contractors can filter for.
Outdoor living rarely stops at the pergola. Patio doors, bi-folds and windows share the same problem: a sale, then an installation, then years of adjustments and repairs. MrBuilder's request, quote, match and track workflow is built to extend to these products as we grow.
Tell us about your company and where you sell. We'll set up your partner account and walk your team through submitting the first installation request.
Starting in the United States. We aim to expand globally over time.