Describe the work, get an itemized quote, then decide. Nothing is scheduled until you approve.
MrBuilder matches your approved job to a contractor whose skills fit the work. You see who accepted, their rating and how to reach them.
Status, messages, photos, documents and receipts stay with the request, not scattered across texts and emails.
The contractor marks the job complete with proof photos. You review, confirm and pay in the app, or report an issue.
Seven steps, one request.
Every step is shown with the real screen from the MrBuilder consumer app. Names, prices and dates are sample data.
Choose installation or repair.
From Home or the Requests tab, pick "Install a pergola" for a new structure or "Repair or maintain" for an existing one. Each opens a short, structured form.
Give the details once.
Address, property type, preferred dates and notes; then each pergola's type, brand, mounting and W × L × H, with photos and plan documents. For repairs: the pergola, service type, description, urgency, a time window and photos.
Review the quote. Approve or decline.
MrBuilder prices the request from your details, or from an inspector's on-site report when the job needs one. The quote is itemized, valid for a set period, and can be approved, declined with a reason, or shared.
A professional accepts your job.
Approved jobs are matched to a vetted contractor. You see their name, rating and contact options, the scheduled window, and can reschedule, add the visit to your calendar, or cancel.
Follow the visit as it happens.
You're notified when the contractor is on the way, when they arrive and when work starts. The timeline updates from their app in real time.
Talk to your professional in the job thread.
Each request has a chat with the assigned professional. Quotes and reports appear as cards; the phone icon opens their contact card. When a job ends, the thread stays as a record.
Review the finished work, confirm and pay.
The contractor submits proof photos and a note. You confirm and pay (with an optional tip) or report an issue and payment stays on hold. Afterwards you can rate the professional.
Two ways to protect your pergola.
After installation, MrCare in the consumer app offers two separate, optional offerings. Buy either, or both.
Scheduled inspections, cleaning and priority scheduling across Essential, Plus and Premium plans. Book included visits from the app.
Repair or replacement coverage for motors, sensors, remotes and controllers, sold per pergola. Report an electronics issue as a claim.
Everything about your pergola, in one place.
Each structure with its type, dimensions, warranty status and service history.
Specs, dimensions, dates, warranties and last services on one page.
Pick the pergola and service type, describe the issue, set urgency and a time window, attach photos.
Completed requests keep the receipt and let you rate the professional.
